COMMITMENTS

Here at Nissan we want you to be happy with everything we do. Actually, we want you to be really happy with everything we do.Whether we help you to choose the right new model, service your existing car promptly, give fast roadside assistance or just some helpful advice over a coffee, we'll make absolutely certain we've done everything we can to give you what you wanted.So how do we make sure we always do this? Well, we thought about how we'd like to be treated as a customer, and then wrote everything down in a list.We called this list our BASICS. So now everyone who works for us and with us knows exactly how to look after you.From introducing themselves politely when you come into the showroom to recording your needs to tracking your order. From managing service times, giving you progress reports and even walking you back to your car after a service.You're right to expect the best possible customer service from us. And if you can think of a way we can help you even more, then do tell us.We'd be happy to hear it.